Heidi Isern
HEIDI · ISERN
writer. thinker. whiskey drinker.
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How to Give ‘Real Time Feedback’ Without Being a Jerk

How to Give ‘Real Time Feedback’ Without Being a Jerk

Nov 12, 2017 | Career

“Oh, do I have some feedback for YOU,” Donna said. Donna had just been promoted to manager at a beverage firm and felt it was time to wield her managerial power. She was ready to tell her direct report, Jon, how he was messing up in ‘real time’. Jon, you see, had...
A Critique on Critique: How to Use it, How to Lose it.

A Critique on Critique: How to Use it, How to Lose it.

Jul 20, 2016 | Career, Life Hacks

“Are you ready to get torn to shreds?” I was asked. “Um…I think so,” I said. “Good. Then maybe you have a shot of being something.” A marketing expert was offering his editorial ‘guidance,’ aka critique. I’ve been dealing with critique my entire life. From writing...